Deirdre Chong is Assistant Director of Residential Services for Columbia Residential. Deirdre and her team of administrators and building staff are responsible for the efficient management of 20 buildings that faculty, staff, postdocs and students call home. Deirdre is a new member to the Residential team (as of 2021), but she is not new to Columbia University. She started as a tenant representative in 2001, moved to the Service Center at its inception in 2005, and then transferred to Client Services in 2008. Deirdre is also an alumnus of Columbia University School of General Studies, where she majored in Sociology. While her formal studies were in Sociology, she has decades of experience in customer service related to building systems and facility maintenance. In her new role as the Assistant Director for faculty and graduate student housing, she will now add property management to her portfolio of expertise. Deirdre is excited to reunite with many colleagues she has had the pleasure of working with during her 21 year tenure with Columbia University Facilities & Operations.