Move-in Information

Thank you for choosing Columbia Residential as your University home! We look forward to having you as part of the community. Please review the information below for more information about signing your housing agreement and preparing for your move. With any questions, please do not hesitate to contact us.

  • Incoming residents schedule a move in appointment at the time they accept their housing offer. 

  • Move-in appointments and key pickups must be scheduled Monday through Friday between 9 a.m. and 3 p.m., excluding holidays. Weekday moves and key pickups must be completed by 4 p.m.  

  • Incoming residents MUST arrive and complete key pickup by 4 p.m. Please take this into consideration when arranging your travel, and account for sufficient time for customs, baggage retrieval and local travel to campus.

  • Key pickup and furniture move-ins unfortunately cannot be accommodated outside of moving hours, weekends, and University designated holidays.

  • Moving small items (suitcase, books, lamp) outside of these hours may be permitted. 

  • Incoming residents who do not arrive by 4 p.m. will not be able to move in on that day and will have to find alternative accommodations until the next business day. A list of short-term and temporary housing options can be found on the Work/Life site, and additional resources are available on the Off-Campus Housing Assistance site.  

  • Agreement start/appointment/ billing date changes cannot be accommodated once the housing agreement is signed. 

All housing agreements are sent via email through DocuSign to the email address on file in the Housing Portal

For Postdocs, housing agreements are automatically sent after an offer is accepted (typically within 24-48 hours). Non-tenured faculty and eligible staff receive housing agreements 10 days before their scheduled move in date. Once the signed agreement is processed by Columbia Residential, a copy of the agreement is automatically sent to the resident for their records.

  • Once the housing agreement is signed by the incoming resident, changes cannot be made to the agreement and billing start date.
  • Housing agreements must be signed within 48 hours of receipt.
  • If unable to access the document for any reason, please contact us prior to the move in date.
  • Once the agreement is processed by Columbia Residential, typically within 48 hours of completion, a copy of the executed agreement will be sent to the resident's email address.

Residents will receive move in instructions by email 48 hours prior to the appointment. Please follow the instructions in that email and meet building staff to pick up the keys and move in. Note that residents will need to show ID to building staff to pick up the keys.

Please review FAQ| Moving In and Getting Settled for helpful information and tips on this process!