Rachael Lubetkin is Manager of Operations and Customer Service for Columbia Residential. She joins us from Columbia Business School, where she was the Housing Liaison for the last several years. Rachael jumped at the opportunity to join the housing team at Columbia Residential full time, and now manages the day to day of leasing operations. Her role is to develop and implement strategies for fair and efficient processes and to ensure optimal satisfaction with policies, leases, contracts and billing.
Rachael has spent the last 23 years working in Social Services and Education. She loves travel, the arts, making and consuming good food, spending time in the outdoors, podcasts, puzzles and exploring the world with her husband and two sons.