Contact Us

Our dedicated Resident Support Team is available to assist all prospective and current residents with any housing-related questions. Whether you prefer to reach out by phone, email, or visit us in person- our team is ready to provide personalized assistance.

We’re the same trusted group behind every interaction, committed to offering consistent, reliable support across all channels.

We’ve designed this website to provide clear, accessible answers to your most common inquiries and if you need further support, we’re just a message or call away.

How to Contact Us

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Phone
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Office Hours

Monday - Friday, 9 am - 5 pm

For emergency maintenance, call the Facilities Service Center at (212) 854-2222 — available 24/7, 365 days a year.